We usually reply within a few hours

Get in touch

Whether you are planning an event, listing your services, or something has gone wrong with a booking, a real person will read your message and get back to you.

Send us a message

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Your name
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Email address
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What is this about?
Booking reference (optional)
You will find this at the top of your booking confirmation.
Your message
Or email us directly at help@eventap.co.uk

Question about a booking?

Message the Eventer directly in your chat. It is the fastest way to sort timings and details.
Open messages →

Help centre

Deposits, cancellations, certification and payouts. Most answers are already written up.
Browse help articles →
Email
help@eventap.co.uk
Support hours
Mon to Sat, 9am to 7pm
Where we are
Manchester, UK

Before you write to us

These come up most often, so it may be quicker to read the answer here.

How do I change a booking?

Message the Eventer in your chat. Once you both agree, they send an updated quote and the change is recorded automatically.

When is my balance taken?

Your deposit confirms the booking and the remaining balance is paid 30 days before the event. We hold it and release it to the Eventer the day after your event.

How do I get certified?

Create an Eventer profile and submit your ID and insurance. Verification usually takes a few working days.